Frequently Asked Questions (FAQs)
Roof Repairs
How do I know if I really need a repair, or if someone’s just trying to sell me something?
We’ll show you exactly what we see with photo documentation and walk you through it in plain language, so you can decide for yourself. No pressure, ever.
What if the repair doesn’t fix the problem?
We back our repairs with clear warranties and only recommend solutions we know will last. If something doesn’t hold up, we make it right.
How soon can you come out?
We provide an estimate first, then schedule repairs right after approval– typically within a few business days.
I’ve been burned by contractors before. Why trust you?
We’ve earned over 1,500 five-star reviews and been serving San Diego homes for decades. We don’t take shortcuts, just ask your neighbors.
Is this going to cost a fortune?
We tailor every estimate to your roof’s exact issue, no bloated pricing or guesswork. You’ll know the cost upfront with no surprises.
Roof Maintenance
Do I really need roof maintenance if my roof looks fine?
Yes. Most roof issues start small and invisible. Regular maintenance catches problems before they turn into costly repairs or leaks.
Isn’t roof maintenance just another unnecessary expense?
Actually, it saves money. A small investment in maintenance prevents major repairs, extends your roof’s life, and protects your home’s value.
Can’t I just check my roof myself?
Climbing on your roof is dangerous, and most issues aren’t visible to the untrained eye. Our experts know exactly what to look for and how to fix it safely.
What if you find something wrong during maintenance?
That’s the point, we catch issues early. If we spot anything, we’ll explain your options clearly, so you can handle it before it becomes a big problem.
How often should roof maintenance be done?
We recommend twice a year, typically spring and fall, so your roof is ready for changing weather and protected year-round.
Residential Roofing
Do you offer free estimates?
Yes. Every homeowner gets a free, thorough roof evaluation so you know exactly where you stand, with no obligation.
Why is your price higher than some other quotes I’ve seen?
We may not be the cheapest, but our certified crews use premium materials and back it all with industry-leading warranties. That means your roof lasts longer and saves you more in the long run.
How do I know my roof will actually last?
We’re an Owens Corning Platinum Preferred Contractor, only 0.5% of roofers nationwide qualify. That lets us provide the strongest warranties covering both materials and labor.
Will your team disrupt my family’s routine?
Most projects are completed quickly and efficiently, with clear communication and minimal disruption. We also leave every site cleaner than we found it.
Why should I trust you over other roofers in San Diego?
We’re a 4th-generation, family-owned company with 35+ years of proven results and over 1,500 5-star reviews. Our reputation is built on trust, craftsmanship, and consistency.
Commercial Roofing
Will this disrupt my tenants or business operations?
Not at all. We specialize in low-disruption installs using prefabricated Duro-Last sheets and efficient Mule-Hide systems. Most projects are completed with minimal impact on your tenants or daily operations.
Why is the upfront cost higher than some other bids?
While the initial investment may be higher, our systems lower energy bills, reduce emergency repairs, and come with 15–20 year warranties. That means real savings over the life of your roof.
How do I know you’re different from other roofing contractors?
Unlike many contractors, we’re certified installers for Duro-Last PVC and Mule-Hide TPO/PVC systems. That certification keeps your warranties valid. With 35+ years in San Diego and 30,000+ successful projects, we’ve proven our reliability.
What if the roof still leaks after installation?
Our systems are designed to virtually eliminate leaks. Duro-Last is over 85% prefabricated, which reduces seams, the #1 source of leaks. Plus, our warranties cover both materials and labor, so you’re protected.
How do I know which system is right for my building?
That’s why we start with a free commercial roof evaluation. We’ll compare Duro-Last PVC and Mule-Hide TPO/PVC based on your building type, budget, and long-term goals, and recommend the best fit.
Solar Installation
Will I really save money with solar?
Yes. Most homeowners see a noticeable drop in their electric bills immediately. Over time, the savings can add up to tens of thousands of dollars, all while protecting you from rising utility rates.
What happens if there’s a power outage?
With a battery backup system, your home can keep running even if the grid goes down. We offer storage solutions to keep you powered through anything.
How long does installation take?
From contract to completion, most solar projects take 4 to 6 weeks, depending on permits and inspections. The actual installation usually takes 1 to 3 days.
Is my roof good for solar?
We treat your home like it’s our own. Our team is trained to protect your property and leave it cleaner than we found it. Plus, we’re fully insured to cover any accidents, though they’re extremely rare.
How long will my system last?
Gutters often fail in ways you can’t see from the ground. Hidden leaks or poor drainage can quietly cause water damage, rot, or mold. Our evaluations catch these issues early, saving you thousands in future repairs.
Roof Inspections
How much does a roof inspection cost?
Our pricing scales to roof size and complexity, so you pay a fair rate, not an inflated flat fee. We’ll give you the exact price before the ladder goes up.
How fast can I get my report?
We know real estate moves quickly. That’s why we deliver reports fast, often within 24–72 hours, so you stay on schedule.
What if you find problems with the roof?
If issues show up, we’ll provide a clear, separate repair proposal. That way you know what to do next, with no pressure attached.
Can’t my general home inspector check the roof?
General inspectors give broad overviews. We’re licensed roofing experts, we climb up, take photos, and provide lifespan estimates that generalists can’t match.
Why do I need a roof inspection if the roof looks fine?
Because most roof problems aren’t visible from the ground. A professional inspection with photos gives you the truth before leaks, escrow delays, or costly surprises show up.
Attic Insulation
Isn’t attic insulation expensive?
It can feel that way, until you see how much it saves you every month and how much cooler your home is. With financing options and reduced energy bills starting immediately, most clients find the investment pays for itself faster than expected.
How do I know this will actually work?
We don’t just make promises, we prove results. We use the best insulation on the market and show you the R-value, so you can feel confident it’s working exactly as it should.
Will you leave a mess or disrupt our home for days?
Not at all. Most installations are done in just one day, with our crew handling full cleanup. You’ll get comfort without the chaos.
Can I trust your crew?
Absolutely. We’re one of the few Owens Corning Platinum Preferred Contractors in San Diego–only 0.5% of roofers qualify. Our crews are licensed, insured, and background-checked.
How do I know you won’t upsell me or hide fees?
We’re all about transparency. Every client gets a clear proposal up front. No hidden fees. No pressure. No surprises.
Home Hardening
Isn’t this too expensive?
We understand cost is a concern. That’s why we guide you through rebates, insurance discounts, and financing options. Many homeowners find that hardening upgrades actually pay them back by lowering premiums and protecting their biggest investment from devastating loss.
How do I know this will really make a difference in a wildfire?
We only install Class A fire-rated materials and ember-resistant products tested to meet state and Cal Fire standards. Plus, you’ll receive before-and-after documentation, so you can see proof of your home’s improved safety.
Will this disrupt my home and family for weeks?
Not at all. Most projects are completed in just a day or two, and full cleanup is always included. We focus on efficiency and minimal disruption, so you can get back to normal life quickly.
What if my insurance still denies me coverage after upgrades?
That’s why compliance is built into everything we do. We provide official documentation that shows your home meets wildfire-hardening codes, improving eligibility for coverage and often helping reduce premiums.
Can I trust you not to upsell me or cut corners?
Absolutely. Every proposal we provide is completely transparent, with no hidden fees. Our reputation is backed by 35+ years of service, Platinum certifications, and over 1,500 five-star reviews from local homeowners who value honesty and quality.
Gutters
ARE YOUR PRICES HIGHER THAN OTHER GUTTER COMPANIES?
We may not be the cheapest, but our seamless aluminum gutters last decades longer and come with up to 40 years of warranty protection. That means fewer repairs, less stress, and far more savings in the long run.
How do I know you’re licensed and insured?
We’re fully licensed, bonded, and insured in California. We’ll happily provide copies of our credentials so you can feel completely confident.
What happens if something goes wrong after installation?
Every install is backed by a 7-year labor warranty and a 40-year material warranty. If anything isn’t right, we make it right, guaranteed.
Will your crew damage my roof, landscaping, or property?
We treat your home like it’s our own. Our team is trained to protect your property and leave it cleaner than we found it. Plus, we’re fully insured to cover any accidents, though they’re extremely rare.
Why should I replace my gutters if they look “okay”?
Gutters often fail in ways you can’t see from the ground. Hidden leaks or poor drainage can quietly cause water damage, rot, or mold. Our evaluations catch these issues early, saving you thousands in future repairs.
Skylights
Will my skylight leak?
Not with us. We use trusted brands like Velux and Solatube, installed by licensed pros with proper flashing and sealing. Our work is backed by long-term warranties, so you’re covered
Won’t a skylight make my home hotter in summer?
Not anymore. Modern skylights have energy-efficient glazing and coatings that block excess heat and UV rays while letting the light in.
Are skylights really worth the cost?
Absolutely. They reduce the need for artificial lighting, lower energy bills, and increase home value by making your home brighter and more appealing.
How disruptive is installation?
Most projects are done in a single day. Our team works cleanly and efficiently, with minimal mess and no surprises.
What if I choose the wrong skylight?
That’s why we start with a free, in-home consultation. We walk you through the best options for your room, budget, and goals, so you make the right choice from the start.
Whole House Fans
How much does a QuietCool system really save me?
QuietCool whole house fans can cut AC use by up to 90%, which often translates to monthly savings from the very first bill.
Are these fans loud like old attic fans?
Not at all. QuietCool systems are engineered for ultra-quiet operation, so you get powerful airflow without the disruptive noise.
Will installation disrupt my home?
Installation is typically completed in just one day, and our crews always include full cleanup. Most homeowners say it feels like we were never there, except their home is cooler.
Do QuietCool fans really work in San Diego’s climate?
Yes. San Diego’s cooler evenings are ideal for whole house fans. By pulling in the fresh outdoor air, your home cools down quickly without overworking your AC.
How long will the system last?
QuietCool fans are built to last with minimal maintenance. Plus, our installations are backed by strong manufacturer and labor warranties for long-term peace of mind.
JellyFish Lights
Is permanent lighting really worth the investment compared to hiring someone every year?
Yes. With Jellyfish Lighting, you make a one-time investment that eliminates yearly install and removal costs. Most homeowners save thousands of dollars over the lifetime of the system.
Will the tracks look bulky or take away from my home’s aesthetic ?
No. The system is designed with low-profile tracks that blend in with your roofline. They’re nearly invisible during the day and transform your home at night.
What happens if a light goes out? do I have to replace the whole system?
Not at all. Each LED is individually replaceable, and the system is built to last decades. If one light ever fails, it’s a quick and simple fix.
Can this system really help with security?
Yes. Jellyfish Lighting doubles as a bright security light. It also integrates with Alarm.com, Ring cameras, and Alexa-based systems to give you extra peace of mind.
Do the lights use a lot of energy?
No. Jellyfish Lighting uses energy-efficient LEDs that cost just pennies a day to run, often less than your standard porch light.