Website Security & Privacy
At Dana Logsdon Roofing & Solar, we want every visitor to feel safe using our website. Whether you are requesting a roof estimate, asking about solar, or making a payment, we work to protect your information and explain in plain English how it is used.
Our website uses HTTPS, we use a secure contact form, we take steps to protect customer information, and we are transparent about how data is collected and used.
How Do We Secure This Website?
HTTPS and SSL Encryption
Yes, our website uses HTTPS.
HTTPS means the connection between your browser and our website is encrypted while information is being sent. You may also hear this referred to as SSL or SSL/TLS. In simple terms, it helps protect the connection when you submit information through our website.
This helps protect things like:
- Contact form details
- Quote requests
- Appointment requests
- Payment-related information submitted through secure payment tools
- Basic activity on our website
What Information Do We Collect?
Depending on how you use our website, we may collect:
- Your name
- Phone number
- Email address
- Property address
- Details about your roofing or solar project
- Photos, files, or notes you choose to send us
- Payment information when you make an online payment
- Website usage information collected through cookies or tracking tools
- Records of calls, emails, texts, estimates, invoices, and service history
Why We Collect It
We collect information so we can:
- Respond to your questions
- Provide estimates and schedule appointments
- Communicate about roofing, solar, inspections, repairs, and warranties
- Process payments
- Improve our website and customer experience
- Measure marketing performance
- Follow up with homeowners who request information or service
How We Collect It
We may collect information when you:
- Fill out our contact form
- Call, email, or message us
- Request an estimate or consultation
- Make a payment
- Browse our website and interact with cookies or tracking tools
How We Use and Protect Contact Form Submissions
When you submit our contact form, we use the information you provide to respond to your request, schedule service, provide an estimate, or continue the conversation you started.
We take contact form privacy seriously. Information submitted through our website is sent through a secure connection, and access to customer information is limited to the people, providers, or systems that need it for business purposes.
For your protection, please do not send highly sensitive personal or financial information through the contact form unless we specifically ask for it and provide a secure way to send it.
Payment Security
If you make a payment online, we work to handle that process securely.
We may accept:
- Credit card payments
- Zelle payments
Credit card payments are handled through secure payment tools or payment processors. We do not use our website as a place to publicly display or store full credit card information in plain view.
If you choose to pay by Zelle, please make sure you are sending payment only after confirming payment instructions directly with our team.
Cookies and Tracking
Yes, our website uses cookies and similar tracking tools.
These tools may help us:
- Understand how visitors use our website
- Improve website performance
- Measure ad and marketing results
- Show relevant reminders or advertisements after someone visits our site
These tools may include website analytics, advertising tools, and remarketing technologies from major search, advertising, or social media platforms.
You can control cookies in several ways:
- Adjust your browser settings
- Clear saved cookies from your device
- Limit ad personalization through your browser or ad platform settings
Please note that blocking some cookies may affect how parts of the website work.
Do We Share Customer Data with Third Parties?
Yes, in limited situations.
We may share certain information with trusted third-party providers that help us operate our website, process payments, communicate with customers, or support marketing and advertising efforts.
Examples may include:
- Website hosting and technical support providers
- Payment processors
- Email, phone, or customer management tools
- Analytics providers
- Advertising or remarketing platforms
We do not allow unrelated use of customer information. We expect trusted providers to handle information responsibly and only for permitted business purposes.
Do We Sell Your Data?
No, we do not sell your personal information for cash.
However, we may share limited information with trusted service providers or advertising platforms when needed to run our website, communicate with customers, process payments, or market our services.
Data Retention and Deletion
We keep customer and project records as part of our business files.
This may include:
- Contact information
- Estimate and appointment history
- Project notes
- Contracts
- Invoices and payment records
- Photos and job documentation
- Warranty and service history
- Customer communications
Because roofing and solar work can involve warranties, service follow-up, accounting, insurance, and recordkeeping, we may keep records for an ongoing period.
If you want us to review, correct, or delete information we are not required to keep, contact us. We will review the request and respond as reasonably as we can.
Contact Us About Privacy or Security
If you have questions about this page, your information, or how we handle website security, please contact Dana Logsdon Roofing & Solar at:
Email: [email protected]
Phone: 619-390-8177
Contact Form: Use the contact form on our website
Frequently Asked Questions (FAQs)
What do you do with the information I send you?
We use it to respond to your request, provide estimates, schedule work, communicate with you, process payments, and improve our services and marketing.